Resolving Complaints: Is the card issuing bank responsible?
Unlike a traditional retail transaction where you know you are out of the country, in an e-commerce transaction the line becomes blurred. It's very easy for a cardholder to purchase…
Online Payment Gateway Pre-Application Checklist
When searching to find the company that is best suited to provide a merchant account for your business, you MUST be sure to ask the right questions. Below you will…
Techniques to use when renegotiating for lower credit card processing rates
At some point you started accepting credit cards for the first time. At that point in time your business was young and growing. When you initially set out to establish…
Online Payment Gateway Settlement: Receiving funds in foreign currencies
If you process in foreign currencies and receive your money directly in those foreign currencies it's called "like-to-like settlement". This method prevents currency conversion from occurring before you receive your…
What is Multi-Currency Processing Gateway?
Multi-currency credit card processing occurs when your business can accept credit cards from customers in foreign currencies. If your business charges customers in more than one currency (for example in…
How to cancel an unfair credit card processing agreement
Without sugar coating it, if you are stuck in an unfair processing agreement then you are likely in a tough spot. Every merchant account provider has different terms and conditions…
Why do international transaction fees cause complaints for e-commerce businesses?
The root of the problem is that cardholders expect their credit card to be charged for the exact amount that was indicated when they completed the purchase. The merchant has…
What is Credit Card Tokenization?
Every business has security issues to consider when accepting credit card payments. The security considerations become more complex if you choose to store credit card processer numbers. Credit card tokenization…
How much does credit card processing cost?
Video Transcript Do you find the cost associated with credit card processing confusing? A lot of folks do. Stay tuned because I'm going to tell you not just how much…
How to analyze your credit card processing statement to see what you’re really paying
If there is one thing that really bothers me about the credit card processor industry, it is when a company entices a customer with a very low rate, and then works…